A medium size consultancy company raised concerns over the maintenance of their Windows NT 4.0 Servers by an IT support provider, they called us for an independent audit of their servers in order to determine the origins of the growing occurrences of network downtimes, and draw recommendations for improving the network stability.
After an in-depth analysis of all servers, a comprehensive audit report was compiled and concluded that inadequate server hardware and un-optimized network services repartition across servers were the reason of the network instability. Additionally, the analysis highlighted important security breaches and deficient critical operating system updates maintenance.
With a network to be completely redesigned, our recommendations on improving the network were to initiate a Windows 2003 / Active Directory migration project study, which we have been chosen to undertake in June 2004, instead of costly changes on systems that have reached the end of life-cycle.
The IT support provider was asked by the Client to comment on our document.
They acknowledged our findings and agreed that a migration to Windows 2003 with all of the servers rebuilt from scratch was the best option.
Impressed by our technical knowledge, the Client chose Belsize IT Services to supervise and undertake the Windows 2003 migration project.